Posting In WebHelp
by Karl Davis
The Subject Line is the first Important Step when Posting. To get the right attention and help you should try to make it as relevant as you can.
Let`s say you have a css script problem, putting "website problem" in the subject title is true but is not direct enough to high-light your particular problem and so may get missed or ignored.
file fails to Change Font correctly" and it is clear that the problem
is css related.
with table in webpage" for example and as you can see, it is clear
what part of your pc the problem relates to.
Here is a list of the things you should try and put in your post to maximise a quick response :
1. Good Description in the New Thread Title.
2. As accurate a description of the problem or query as you can provide.
3. What result you are trying to achieve.
4. The url to the problem page or your website (if applicable).
5, The editor or software you use.
List relative information in your posts as you will get more of a response and help if you are descriptive and factual.
Make sure you post to the right forum, generally a webhelp problem will be in correct place in webhelp forum.
Help fellow contributers with feedback. Did the advice solve the problem etc ? etc follow-up.
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